About Us

TruTech Tools, LTD

Quality Tools. Essential Support.

A sign of a true technician is the quality of their tools and their ability to use them. Beyond owning the best test equipment, we want you to know how, when and where to use it. We believe a trained user makes a better customer and a trained employee is more confident and valuable to the employer.

We look to serving your needs for the best testing equipment available for Contractors & Technicians working in HVAC/R, Building and Home Performance, Facilities and Industrial, or Energy Auditing and Home Inspectors.

What Makes TruTech Tools Unique?

Process Driven Kits: We love to help customers understand and achieve their goals by providing best practices and offering cross-brand process kits to achieve those goals.

Well Connected to the Industry: As industry insiders, we actively participate in events, tradeshows, and committees. Our commitment extends to nurturing newer vendors, supporting their product success, and engaging with influential figures who specialize in process-oriented aspects of our field.

Education on Use of Products: TruTech Tools provides educational content on best practices/processes in all media: site content, webinars, videos, and live and recorded presentations. Our customer service team is well-trained and up-to-date.

Killer Customer Service: Our team members respond promptly and courteously to all customer service inquiries related to products or orders. We ensure precise and swift shipping, provide alternative options if the customer’s preferred choice is unavailable, and maintain ample stock of key products across various brands. Additionally, we price products fairly at or better than market rates as we are able.

Core Values

Do the Right Thing: Be honest, transparent and fair in your dealings with customers, employees, vendors and others in our industry.

Be a Team Player: Be selfless, strive to act with the greater good in mind, be accountable and responsible for your actions. If you see a teammate struggling, help them or teach them a better way.

Get It Done: Be motivated, harness your passions, be reliable and hard-working.

Be Attentive: Be organized, detail oriented and observant.

Our Guarantee

We pledge to deliver our customers a hassle-free experience: shopping, buying, shipping, and support.

TruTech Tools was founded as a retirement hobby for James C. Bergmann (Jim Sr.) who worked with his son, James L. Bergmann (Jim, Jr.), in product selection, establishing a website and online advertising.

The company moved out of James Sr.’s bedroom to his converted garage, and in just a couple months to a rented house, then on to an office suite on Swartz Rd where it expanded twice over the years.

We are very focused on three groups of people: customers, employees, and vendors. It is only in serving these three groups that we will succeed. We strive to have the best customer experience and in providing clear communication at every step of the process.

When people ask “What do you make at TruTech?” We smile and say, “We make people happy!”.